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Success with Etiquette: Manners For Men By Shawn E. Gilleylen
eBook (PDF): $14.95
Clothes make the man. Gentleman gain a competitive edge by strengthening your professionalism, corporate image, and financial success. Enhance your business and social skills to project a poised,... More > polished, and professional image to create a great first impression! Exude confidence, competency, and charisma by learning: •The Art of First Impressions •Dress For Success •Proper Introductions and Handshakes •Telephone Etiquette •Email Netiquette •Fearless Interviewing Tips •Workplace Etiquette •Networking Skills •Gender Neutral Etiquette •The Art of Thank You! "Manners For Men" also benefits young men 8 and up. Learning good manners and proper etiquette is priceless, lasting a lifetime.< Less
Success with Etiquette: Exquisite Etiquette For Women By Shawn E. Gilleylen
eBook (PDF): $14.95
The way a woman looks on the outside has a definite impact on how she feels and sees herself on the inside. To succeed in the workplace, women have to command respect and dress the part. Learn the... More > etiquette skills to succeed in business as well as ways to improve your professional and global image. Take control of your destiny! Learn valuable etiquette tips and techniques to sharpen your professionalism, corporate image, and business savvy to outclass the competition. Success with Etiquette also benefits young girls age 8 and up. Good manners and proper etiquette builds character, self-esteem, and leaderships skills to help young girls succeed academically, socially, and professionally.< Less
Success with Etiquette: Exceptional Customer Service By Shawn E. Gilleylen
eBook (PDF): $19.95
Poor customer service and bad telephone manners chase prospective clients and customers away, destroys customer satisfaction, damages your reputation, and hurts your bottom line. Customer service... More > etiquette principles should be integrated into every facet of your organization because providing superior customer service is the most effective way to differentiate your business from the competition. "Exceptional Customer Service" teaches the basics of customer service and loyalty, telephone etiquette, proper tone of voice, listening and comprehension, strategies for managing difficult customers, complaint management and problem solving, 5 forbidden phrases, email correspondence, techniques to build rapport and demonstrate empathy, calming phrases, and tact to handle stress with grace to make their job enjoyable while delivering superior customer service. Learn best practices to enjoy customer service improvements, increased morale, productivity, and profitability -- resulting in increased clientele.< Less
Success with Etiquette: Book of Etiquette By Shawn E. Gilleylen
eBook (PDF): $14.95
“Have you ever questioned your introduction skills or how to properly handle a co-worker who impolitely interrupts your conversation? Would you like to interview or network fearlessly to exude... More > competency and confidence?” Success with Etiquette will help you gain a competitive edge by strengthening your professionalism, corporate image, and productivity. You can enhance your business and social skills to project a poised, polished, and professional image, which will differentiate you from the competition. Learn the etiquette skills to succeed in business as well as ways to improve your professional image. •The Art of First Impressions •Dress For Success •Proper Introductions and Handshakes •Telephone Etiquette •Email Netiquette •Fearless Interviewing Tips •Workplace Etiquette •Networking Skills •Gender Neutral Etiquette •Delightful Dining Etiquette •The Art of Thank You!< Less
Success with Etiquette: Delightful Dining Etiquette! By Shawn E. Gilleylen
eBook (PDF): $14.95
In today’s business world, more and more business is conducted over restaurant tables than boardrooms. Part of the professional process is being able to understand proper table etiquette and... More > how to present oneself in a sophisticated and proper manner while eating. Dining with a client, colleague, or superior is an opportunity to get to know the individual on a personal level to your strengthen business relationship. Employers and clients are observing your social skills, character, and acumen. The way you behave while dining is a reflection of how you conduct business. This charming book explores all aspects of dining etiquette from place settings, silverware savoir-faire, napkin placement, seat assignments, dining styles, body language at the table, food faux pas, eloquent conversation, host/guest duties, toasts, invitations, the art of thank you, and more… Discover the finer points of dining to dine with delight, charisma, and sophistication!< Less

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