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Keys to Terrific Customer Service By Laurence Hatch
eBook (PDF): $18.75
Comprehensive 165 step guide to understanding customer satisfaction from the basics to advanced technological solutions. More than a motivational guide, this work is a detailed textbook on the study... More > of customer-business interactions.< Less
Our Private Country By Laurence Hatch
eBook (PDF): $12.00
Five short stories by Mr. Hatch include the popular OUR PRIVATE COUNTRY, a descriptive and light-hearted tale of a family of rich, motherless kids and an interesting life with their uncommon and... More > creative father. WOODWALK follows an educated man and woman who meet in a city park, developing trust, and a rich style of intellectual banter. LYRIC FIELDS is the story of a young poet who joins an exclusive art commune, developing his craft, and finding new friends. CAPERNAUM follows the turbulent life of living-living Matthew Cosgrove and that of his respected, affluent family. Two Yale roommates take diverging paths in this amusing tale of moral destiny, high society drama, and romance. FERNHILL is set high in the California mountains in a liberated community of unique people seeking all kinds of freedom and undisturbed eccentricity. Rich characters and passions blend to form a culture untroubled by manners, deadlines, and laws. You are invited to meet them.< Less

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B Inspired B Inspired By Brandon Warren
Paperback: $15.99
19-20: MS V3.0 19-20: MS V3.0 By Liza Cowan
Paperback: $30.00