Learn how to perfect your training skills in a modern business environment with practical "use the next day" skills, tactics and strategies. Plenty of templates, examples, and exercises you... More > can use in your programmes< Less
Are you looking to be more successful selling your products and services over the phone? You might be a business owner wanting to fix up more appointments, a Sales Director wanting some new ideas for... More > your team or a telephone seller just hankering after some strategies and techniques that work in the second decade of the 21st Century. After all, the selling process has just gone through a seismic change.
This book is packed full of ideas covering the entire telephone selling cycle. You’ll learn the principles of calling prospects, structure of calls, how to handle the gatekeeper and voice mail. You’ll sharpen up your vocal cosmetics, how to open and sound bite, how to question and really listen. Solution selling and closing and how to tackle knee jerk reactions.
Plus a chapter on video conferencing which will very soon accompany every B2B telephone salesperson. And finally a section of choosing your mood – your Inner Game that makes or breaks Inside Salespeople.< Less
Archer Training's CeMAP 3 Workbook contains the 17 secrets to passing CeMAP 3, activities on MCOB, case studies to get you in the habit of getting answers to typical CeMAP 3 questions and real... More > simulated CeMAP 3 style case studies with both written and audio (MP3) commentary on the answers.< Less
Archer Training's CeMAP 2 Active Learning Workbook is a unique complement to help you study for your ifs School of Finance CeMAP 2 paper. It's full of quizzes, tests, case studies, activities,... More > crosswords, games...all designed to help you actively study, and that's been proven to produce better results for you.< Less
Archer Training's CeMAP 1 Revision Guide covering the ifs School of Finance CeMAP 1 Syllabus in an easy to follow and simple to remember style. Full of bullet lists, tables, graphs, news-cuttings,... More > cartoons to liven your study.< Less
Archer Training's CeMAP 2 Revision Guide is an excellent addition to your ifs School of Finance study material. Used by hundreds of people before you, this Guide helps you to understand the exam... More > syllabus easily and speedily. 189 pages of bullet points, graphs, cartoons, newspaper cuttings and a complete test at the end.< Less
Archer Training's CeMAP 1 Active Learning Workbook is a unique complement to help you study for your CeMAP 1 paper. It's full of quizzes, tests, case studies, activities, crosswords, games...all... More > designed to help you actively study, and that's been proven to produce better results for you.< Less