Search Results: ''

Search

×
×
×
×
2 results for ""
Customer Service - Thinking Big Picture By Dan Galloway
eBook (PDF): $7.95
E-Book. Dan Galloway examines the little things that make a difference in building and maintaining relationships with customers. Topics include body language, cell phones, e-mail, empathy, listening,... More > tone of voice, and words/phrases. In this easy-read book, Dan makes his points through big picture references to Chicago, cookies, dominoes, hummingbirds, pelicans, shoes, turtles, and wet leaves. Additionally, there are eye-opening survey results that reveal what customers expect from businesse< Less
Customer Service - Thinking Big Picture By Dan Galloway
Paperback: $11.95
Prints in 3-5 business days
Black & white photography with a color cover. Dan Galloway examines the little things that make a difference in building and maintaining relationships with customers. Topics include body... More > language, cell phones, e-mail, empathy, listening, tone of voice, and words/phrases. In this easy-read book, Dan makes his points through big picture references to Chicago, cookies, dominoes, hummingbirds, pelicans, shoes, turtles, and wet leaves. Additionally, there are eye-opening survey results that reveal what customers expect from businesses.< Less

Top 10

see more >
 
2
 
 
3
 
 
4
 
 
 
 
 
 
 
 
10