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The Data Warehousing Handbook
eBook (PDF): $16.60
Mattison explains what data warehouses are and how they work, key concepts of business reengineering, client/server technology, systems architecture, OLAP, DSS, and much more.
The Telco Churn Management Handbook
eBook (ePub): $13.99
Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book... More > explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.< Less
The Telco Revenue Assurance Handbook
eBook (ePub): $4.99
A comprehensive guide to the setup, execution and management of the Revenue Assurance function within telecommunications companies.This book provides readers with information about how to use new... More > technologies and revolutionary new approaches to help make revenue assurance faster, better, easier and more efficient than ever before possible. A must read for any serious telecommunications revenue assurance, billing audit or other financial telco manager.< Less
The Revenue Assurance Standards 2009
eBook (ePub): $15.99
The long awaited reference document summarizing the fully ratified standards for the practice of revenue assurance in the telecommunications industry. Developed over 2 years by dozens of... More > professionals, this reference provides a comprehensive guide to the organization and practice of revenue assurance.< Less
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