Been on the market since 2004, implementing solutions, consultancy and training in the areas of management and customer service . Through specialization , we can in these areas to support our clients... More > comprehensively, often going beyond their expectations. Through our actions, we consistently build the image of the company based on clear principles with projects to ensure a true partner to build relationships with customers and employees. Referring to the values of honesty and long-term relationships with our clients, we undertake only those projects that give real effect. Important for us is the satisfaction and pride in the fact that we do honest work. In business, wherever there is no ready-made solutions, we turn to our experience and common sense.< Less
Design, implementation and monitoring of the Customer Service Standards LEVEL UP ™.
Difficult conversations with customers by model 5 STEPS LADDER ™.
Sales partner: expert and -... More > advisory.
Train-the-Trainers and Train-the-coaches
Creating a Coaching Standards and its implementation in teams.< Less
When his brothers in faith kick off a campaign of murderous havoc and honour killing, their pacifist ex-comrade Azeem has to figure out who's behind it, re-evaluate his ideals, and save his lover... More > from a lovelorn sheikh, without getting himself killed.
A fast-paced, darkly humorous thriller, "Honour" is a controversial meditation on modern evil.< Less
The Handbook of OMT Review is a comprehensive review of osteopathic manipulative medicine and treatment that superbly prepares the osteopathic medical student for the COMLEX board exams. It also... More > provides an excellent source of information to support studies for OMM and OMT courses, bringing the student to a greater understanding and appreciation of OMT and OMM fundamentals.< Less
The Handbook of OMT Review is a comprehensive but succinct review of osteopathic manipulative medicine and treatment that superbly prepares the osteopathic medical student for the COMLEX boards while... More > also providing an excellent source of information to support OMT and OMM course studies. This excellent text will aid the reader to come to a greater understanding and appreciation of OMT and OMM fundamentals, making it a must-have for any osteopathic medical student as well as a terrific reference for any osteopathic physician.< Less
The Handbook of OMT Review is a comprehensive but succinct review of osteopathic manipulative medicine and treatment that superbly prepares the osteopathic medical student for the COMLEX boards while... More > also providing an excellent source of information to support OMT and OMM course studies. This excellent text will aid the reader to come to a greater understanding and appreciation of OMT and OMM fundamentals and principles, making it a must-have for any osteopathic medical student as well as a terrific reference for any osteopathic physician. This edition comes complete with practice questions at the end of each chapter AND an excellent compilation of challenging OMM review cases at the end of the book to reinforce important concepts.< Less
The Boards Boot Camp Hi-Yield Compendium: Cardiology - Level 2 is a first-of-its kind boards review text written exclusively for level 2 COMLEX and designed to include medicine fundamentals along... More > with core concepts critical to Level 2 COMLEX. Such core concepts include health maintenance, diagnostic technologies, preventive medicine, and osteopathic principles, all as they relate to the study of cardiology. These concepts are integrated seamlessly with the review, and are presented along with features of the various disease states, diagnostic criteria, management principles, as well as demographics and prognoses. All aspects of the book are constructed to meet the new and heightened challenges for cardiology on the newer COMLEX Level 2 exams. This is a must-have review text for level 2 COMLEX!< Less
Ultimo volume dal titolo "Rerenno e pazzianno" di un trilogia di raccolte di poesie in napoletano.
In questo volume di 39 poesie sono presenti soprattutto parenti ed amici e tutti gli... More > incontri più significativi e simpatici che hanno accompagnato la vita del poeta.
Tra le più importanti citiamo: ‘E pariente - Agostino a casa - 'A gnora mia - Napule morta 'e sete - 'A gattella -'A pastiera - ‘O furno - ‘O scupone - Il sabato del Villaggio (Europa) L’omme e ‘a femmena< Less
Peter was a sad, troubled boy because of his father’s attitude and bad behaviour. As a reaction he rebels in school and goes out of his way to tease and ill-treat younger children. He is kicked... More > out of school after he humiliates Sam who comes from a rich family. When Sam grows older be begins to study law and falls in love with a girl in the same course and who happens to be Peter’s sister. Sam’s mother shuns her completely because of her family’s background.
Peter kien tifel imdejjaq id-dar minħabba l-attitudni u l-imġiba ħażina ta’ missieru. Bħala reazzjoni, kien jirribella fl-iskola u jara kif jagħmel biex jinki u anke jaħqar lil tfal iżgħar minnu. Tkeċċa mill-iskola wara li umilja bl-ikrah lil Sam, tifel minn familja sinjura. Meta Sam jikber jibda jistudja għal avukat u jsir iħobb tfajla fl-istess kors li tinzerta tkun oħt Peter. Omm Sam ma tkunx trid taf biha minħabba l-familja tagħha li kellhom ħafna nkwiet mal-missier u li l-omm kienet taħdem bħala seftura.< Less