Search Results: 'Service Design'

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865 results for "Service Design"
The Service By Nathan Peck
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This book was created by Nathan Peck Associate Professor of Art at Saint Xavier University
Service Design by Industrial Designers By Froukje Sleeswijk Visser
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Design practice is changing. The applications of design skills, knowledge, activities and processes seem to become wider everyday. More and more designers are tackling complex societal issues, and... More > apply their design skills to projects where product development no longer plays a big role. Many refer to these applications as ‘service design’. This book is aimed at people who want to learn more about the current dynamics and challenges the wave of service design brings to design practice. We critically reflect on recent developments related to service design and specifically on the consequences for the education of a new generation designers to deliver value to design practice. It is the result of a think tank at the Faculty of Industrial Design Engineering, Delft University of Technology with a group of 25 master students, 8 staff involved in service design research and education, and 9 design practitioners.< Less
Service Design Tools By Andrew Millar
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Compilation book of the Service Design Tools website for my reference.
Design and Deliver Mobile Point of Service By Agilysys Retail Solutions Group, Rob Wright, Mike Senn
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The continuing evolution of mobile technologies will require retailers to respond in order to not only remain relevant but to provide today’s better-informed customer with an exceptional... More > in-store experience. As such, mobility will be a key focus for retailers in 2011. Successful retailers are finding ways to translate the possibilities of store associate driven mobile technology into more meaningful in-store experiences for their customers. In order to help retailers understand “how” to successfully design and deliver a MPOS solution for store associates, Agilysys Retail Solutions Group has published its whitepaper, “Design and Deliver Mobile Point-of-Service.”< Less
Summary - Practices and Principles In Service Design: Stakeholder, Knowledge And Community Of Service By Qin Han
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A summary of Dr Qin Han's book on Service Design. How do service designers manage multiple stakeholder involvement in complex projects? How do they generate knowledge and disseminate it? What is a... More > Community of Service, and why is it important to the future of service design practice? In this book, based on her PhD thesis, Qin Han examines the practice and theory of service design, identifying three common design approaches to stakeholder management, and the knowledge that service designers need to develop projects and groups. This groundbreaking study of the relatively new discipline of service design offers a useful summary of existing literature from related fields and places it in a design context. Dr Han concludes with important proposals for the future study, practice and teaching of Service Design. A must-read for practitioners, academics and students of design, business and management.< Less
Practices and Principles in Service Design: Stakeholder, Knowledge and Community of Service By Qin Han
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How do service designers manage multiple stakeholder involvement in complex projects? How do they generate knowledge and disseminate it? What is a Community of Service, and why is it important to the... More > future of service design practice? In this book, based on her PhD thesis, Qin Han examines the practice and theory of service design, identifying three common design approaches to stakeholder management, and the knowledge that service designers need to develop projects and groups. This groundbreaking study of the relatively new discipline of service design offers a useful summary of existing literature from related fields and places it in a design context. Dr Han concludes with important proposals for the future study, practice and teaching of Service Design. A must-read for practitioners, academics and students of design, business and management.< Less
Practices and Principles in Service Design: Stakeholder, Knowledge and Community of Service By Qin Han
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How do service designers manage multiple stakeholder involvement in complex projects? How do they generate knowledge and disseminate it? What is a Community of Service, and why is it important to the... More > future of service design practice? In this book, based on her PhD thesis, Qin Han examines the practice and theory of service design, identifying three common design approaches to stakeholder management, and the knowledge that service designers need to develop projects and groups. This groundbreaking study of the relatively new discipline of service design offers a useful summary of existing literature from related fields and places it in a design context. Dr Han concludes with important proposals for the future study, practice and teaching of Service Design. A must-read for practitioners, academics and students of design, business and management.< Less
Delight! - READ Model to Design Remarkable Services By Anshuman Sharma
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To design a great service the designers need to focus on a specific area of the design process. The specified segments and devices in the book would serve the designers by focusing their attention to... More > each area of the design process. Each device described in the book briefly describes it, specifies its importance & value, explain the way to use it and supported by an example to describe it. The methodology discussed in the book has four segments and is called READ Technique. READ stands for Research, Experience, Analyze and Discover. ‘Research segment’ focuses on capturing and analyzing the information available in the market, ‘Experience segment’ focuses on checking out the views and ideas generated, ‘Analyze Segment’ focuses on observing the aspects for service and ‘Discover Segment’ focuses on surveys and interviews. Each of the four segments has several devices and methods specified in this work which would help the professionals in designing great and winning services.< Less
Web design services company in usa, india By Firemoon Studios
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Both software development & web designing are the parts of software development, web designing is GUI that is front of a software or website, Fire Moon Studios is the. Web designing is also used... More > to make particular task like logo making. Software are the application that Is used by firm to do the in house task. Visit us at www.firemoonstudios.com Web Design Services Company in USA, Web Development Agency in UK, outsourcing software development company Lucknow, custom software development company India< Less
Engaging Service By Bryan Williams
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This book will focus on how to go beyond merely serving customers. It will clearly explain how to engage every customer and create memorable experiences. All 22 chapters have been written with one... More > primary goal in mind. That goal is to give practical and relevant information that can be applied immediately. Each of the 22 chapters ends with a powerful activity that is designed to help reinforce the chapter’s key points.< Less