Search Results: 'building customer loyalty'

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17 results for "building customer loyalty"
Loyalty Marketing By Nazimudeen Saleem
eBook (PDF): $7.82
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In this book the author takes a different view about customer loyalty altogether and considers it as a ‘product’ for exchange. This means it requires us to commoditize the concept of... More > brand loyalty and sell it to customers. In this regard, in order to retain the customer through bonding, it requires the firm to offer something extraordinary in exchange for their long-term relationship. Such exchanges are not mere transactions and considered different to the traditional exchanges of goods and services for money. The title of the book therefore reflects the deep meaning of the concept of brand loyalty as a product. Here the author sees this as something of an affinity and bonding that comes from the bottom of the heart of customers. Loyalty therefore does not come suddenly but may takes years to build up through meaningful relationships. Loyalty as a product therefore is said to have a life-cycle with stages of growth, maturity and decline.< Less
Loyalty Marketing By Nazimudeen Saleem
Paperback: List Price: $17.86 $14.29 | You Save: 20%
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In this book the author takes a different view about customer loyalty altogether and considers it as a ‘product’ for exchange. This means it requires us to commoditize the concept of... More > brand loyalty and sell it to customers. In this regard, in order to retain the customer through bonding, it requires the firm to offer something extraordinary in exchange for their long-term relationship. Such exchanges are not mere transactions and considered different to the traditional exchanges of goods and services for money. The title of the book therefore reflects the deep meaning of the concept of brand loyalty as a product. Here the author sees this as something of an affinity and bonding that comes from the bottom of the heart of customers. Loyalty therefore does not come suddenly but may takes years to build up through meaningful relationships. Loyalty as a product therefore is said to have a life-cycle with stages of growth, maturity and decline.< Less
Building Brands, Loyalty and Social Connectivity: Lessons on Engaging Buyers for Brands That Sell By Rob Wolfe
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For your brand to sell and succeed, your clients and potential buyers must feel an emotional connection to your products or services, and also trust that you will deliver a solution to address their... More > unique needs. If you consistently deliver on your promise and interact with your clients to forge relationships, they will not hesitate to recommend your company or your brand to their own professional networks. In Building Brands, Loyalty, and Social Connectivity, author Rob Wolfe provides guidance and motivational brand stories relating these key factors of success, which will enable you—whether an established business owner or an emerging entrepreneur--to develop strategic and tactical plans to engage your clients and help position your brand for competitive sustainability among your target markets.< Less
Establishing Loyal Customers By R Shelby
eBook (ePub): $1.50
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customer loyalty is the single most important element to retain within a business relationship. A lot of positive elements can be derived from a well established loyal customer base.
Success with Etiquette: Exceptional Customer Service By Shawn E. Gilleylen
eBook (PDF): $19.95
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Poor customer service and bad telephone manners chase prospective clients and customers away, destroys customer satisfaction, damages your reputation, and hurts your bottom line. Customer service... More > etiquette principles should be integrated into every facet of your organization because providing superior customer service is the most effective way to differentiate your business from the competition. "Exceptional Customer Service" teaches the basics of customer service and loyalty, telephone etiquette, proper tone of voice, listening and comprehension, strategies for managing difficult customers, complaint management and problem solving, 5 forbidden phrases, email correspondence, techniques to build rapport and demonstrate empathy, calming phrases, and tact to handle stress with grace to make their job enjoyable while delivering superior customer service. Learn best practices to enjoy customer service improvements, increased morale, productivity, and profitability -- resulting in increased clientele.< Less
Wired To Your Market: Use the Power of Online Feedback to Build Your Business! By Colin Wahl, Cindy Schersching, PhD
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The internet has “leveled the playing field” for market research. Traditionally, well designed, high quality market research studies were affordable only to the largest companies with big... More > budgets and market research departments. Online market research fundamentally changes the game and enables companies of every size to develop and field market research that will help them make sound business decisions regarding every aspect of their business. This book will show you how to use the power of online research to make important decisions about brand image, product strategy, pricing programs, customer service, partner programs, website, competitive intelligence or any other aspect of your business.< Less
Seeds To Grow Success: Foundational Tools for the Rookie Real Estate Agent to Build a Profitable Business By Ramelia
eBook (PDF): $14.95
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(1 Ratings)
You can exhibit the expertise and professionalism of a veteran real estate agent as a rookie. Learn the business disciplines necessary for success in the real estate sales industry. If your business... More > plan does not include these business basics it will be a rocky road. This book gives new licensees and those considering entering the real estate field an in-depth look at what it takes to succeed as an agent. Read the personal experiences of those at the top of their game. Decrease your learning curve by applying the business strategies of these trail blazers. Learn how to market your business and attract clients using someone else's money. These powerful partnerships are a must-have in order to increase sales. Developing a loyal clientèle is the lifeblood of any business...you will learn how to establish loyalty by building trust with your target market. These tools will prepare you to deliver excellent customer service that motivates clients to refer your services to others.< Less
Seeds To Grow Success: Foundational Tools for the Rookie Real Estate Agent to Build a Profitable Business By Ramelia
Paperback: $14.95
Ships in 3-5 business days
(1 Ratings)
You can exhibit the expertise and professionalism of a veteran real estate agent as a rookie. Learn the business disciplines necessary for success in the real estate sales industry. If your business... More > plan does not include these business basics it will be a rocky road. This book gives new licensees and those considering entering the real estate field an in-depth look at what it takes to succeed as an agent. Read the personal experiences of those at the top of their game. Decrease your learning curve by applying the business strategies of these trail blazers. Learn how to market your business and attract clients using someone else's money. These powerful partnerships are a must-have in order to increase sales. Developing a loyal clientèle is the lifeblood of any business...you will learn how to establish loyalty by building trust with your target market. These tools will prepare you to deliver excellent customer service that motivates clients to refer your services to others.< Less
Love at First Sight - How to Make Your Prospects Fall in Love With You and Your Business Instantly - And Much More - 101 World Class Expert Facts, Hints, Tips and Advice on Customer Service By Jerry Alexander
Paperback: $19.99
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The 101 of the most current, most actual and beneficial Facts, Hints, Tips and Advice you can find from experts in the field on Customer Service: - Dispelling the Myths of Customer Loyalty - Much of... More > What We're Told is Not Fact, But Fiction - Give Good Customer Service Or Die - 5 Steps to Increasing and Maintaining Customer Base - How One Moment of Truth Builds Customer Loyalty Through the Behaviors of Your Employees - How to Help Your Staff Create "Seamless" Customer Service That Delights Your Customers - Avoid These 3 Mistakes, Watch a Business Flourish - Simple Ideas Pay Big Dividends - Understanding Emotional Triggers Means Customer Satisfaction and Greater Sales - Customer Loyalty - Businesses Can't Ignore the Value of Customer Satisfaction - Customer Service is the Answer to Your Business Problems During the Recession - Business Market Research Shows That Customer Service is Integral to Success ...And Much More...< Less
Love at First Sight - How to Make Your Prospects Fall in Love With You and Your Business Instantly - And Much More - 101 World Class Expert Facts, Hints, Tips and Advice on Customer Service By Jerry Alexander
eBook (PDF): $19.99
Download immediately.
The 101 of the most current, most actual and beneficial Facts, Hints, Tips and Advice you can find from experts in the field on Customer Service: - Dispelling the Myths of Customer Loyalty - Much of... More > What We're Told is Not Fact, But Fiction - Give Good Customer Service Or Die - 5 Steps to Increasing and Maintaining Customer Base - How One Moment of Truth Builds Customer Loyalty Through the Behaviors of Your Employees - How to Help Your Staff Create "Seamless" Customer Service That Delights Your Customers - Avoid These 3 Mistakes, Watch a Business Flourish - Simple Ideas Pay Big Dividends - Understanding Emotional Triggers Means Customer Satisfaction and Greater Sales - Customer Loyalty - Businesses Can't Ignore the Value of Customer Satisfaction - Customer Service is the Answer to Your Business Problems During the Recession - Business Market Research Shows That Customer Service is Integral to Success ...And Much More...< Less