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673 results for "customer experience"
Crossfit Experience - MetCon5 Training Journal By Training Log5
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Custom MetCon5 Training Journal for Crossfit Experience.
Customer W.O.W. Ask Me How By Gianna Clark
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Does your company have what it takes to W.O.W. your customers and keep them coming back? Delivering exceptional service starts with embracing your brand, getting the basics right and delivering... More > delighters that will turn your customers into your best marketing advocate. Whether you are a FORTUNE 500 company or a small to mid-size business, delivering exceptional service is just good business.< Less
Further Experiences of an Irish R.M. By Martin Ross
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Hint: You can preview this book by clicking on "Preview" which is located under the cover of this book. About the author: Edith Anna Œnone Somerville (2 May 1858 – 8 October... More > 1949) was an Irish novelist who habitually signed herself as "E. Œ. Somerville". She wrote in collaboration with her cousin "Martin Ross" (Violet Martin) under the pseudonym "Somerville and Ross". Together they published a series of fourteen stories and novels, the most popular of which were The Real Charlotte, and The Experiences of an Irish R. M., published in 1899.The eldest of eight children, Somerville was born on the island of Corfu, then part of the United States of the Ionian Islands, a British protectorate where her father was stationed. A year later, her father retired to Drishane, Castletownshend, County Cork, where Somerville grew up. She received her primary education at home, and then attended Alexandra College in Dublin. Excerpt from: https://en.wikipedia.org/wiki/Edith_Somerville< Less
Some Experiences of an Irish R.M. By Martin Ross
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Hint: You can preview this book by clicking on "Preview" which is located under the cover of this book. About the author: Edith Anna Œnone Somerville (2 May 1858 – 8 October... More > 1949) was an Irish novelist who habitually signed herself as "E. Œ. Somerville". She wrote in collaboration with her cousin "Martin Ross" (Violet Martin) under the pseudonym "Somerville and Ross". Together they published a series of fourteen stories and novels, the most popular of which were The Real Charlotte, and The Experiences of an Irish R. M., published in 1899.The eldest of eight children, Somerville was born on the island of Corfu, then part of the United States of the Ionian Islands, a British protectorate where her father was stationed. A year later, her father retired to Drishane, Castletownshend, County Cork, where Somerville grew up. She received her primary education at home, and then attended Alexandra College in Dublin. Excerpt from: https://en.wikipedia.org/wiki/Edith_Somerville< Less
Next Experience Please By Lucas Swennen
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Next experience please! is geschreven voor bedrijven, instellingen, non-profit-organisaties die wel structureel aan de slag willen met customer experience. Organisaties die beseffen dat zij met... More > customer experience het verschil kunnen maken. Ten opzichte van de klant en ten opzichte van de concurrentie. In dit boek wordt duidelijk dat customer experience verder gaat dan de glimlach bij binnenkomst of een begrijpelijke factuur. Het raakt in wezen alles aan de organisatie en dat maakt customer experience zo uitermate boeiend. Het stelt een organisatie in staat structureel het beste uit zichzelf te halen.< Less
Account Experience: How to Monetize Accounts, Grow Revenue and Deliver Exceptional Experiences in the B2B Economy By Adam Dorrell et al.
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B2B customer experience (CX) programs are failing all over the world at record rates. The experience and success markets are chaotic and rife with confusion. Gurus in both camps are pitching one-size... More > fits all solutions for personalized and complex business operations. Meanwhile, software companies are claiming to be the end-all-be-all solution for every type of business. It’s no wonder we are where we are. The status quo isn’t cutting it anymore and B2B enterprises need answers, fast. And this time, failure is not an option. Enter Account Experience™. In this book, we introduce Account Experience to the world.< Less
Customer Relationship Management: Formulating Strategy In Two Case Studies By Mathew Tuward
eBook (ePub): $19.99
The research questions are broken into a number of purposes. Generally, the study’s principal purpose is to ensure the successful CRM adoption into firms. Therefore, it is necessary to consider... More > carefully from the very first step, formulating a CRM strategy. According to the consulting point of view, constraints are significant factors in creating a strategy. It is said that the study is expected to help firms identify the core constraints, understand and analyze them thoroughly. The next step is to categorize these findings into groups which make them clarified and reusable. Afterwards, the discovered classification will establish a grounded foundation for analyzing real-life CRM projects. The practical information is collected for two main reasons. First, it is used to prove the theoretical breakthroughs. Second, the analyzed result itself will contribute to the success of studied CRM projects. This is not only a confirmation for literature but also a practical contribution.< Less
Exploring the Link Between Customer Care and Brand Reputation in the Age of Social Media By Various Contributors
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Case studies and interviews with social media leaders and innovators from Dell, Comcast, The Consumerist, Ripoff Report and consumers highlight this research study by the Society for New... More > Communications Research. The report also features detailed findings from a survey of more than 300 consumers focused on how their brand perceptions and purchasing behavior is increasingly influenced by their use of online tools and social media to read, research, and share their customer care experiences. This study was made possible by a grant from Nuance Communications.< Less
Exploring the Link Between Customer Care and Brand Reputation in the Age of Social Media By Various Contributors
eBook (PDF): $125.00
(1 Ratings)
Case studies and interviews with social media leaders and innovators from Dell, Comcast, The Consumerist, Ripoff Report and consumers highlight this research study by the Society for New... More > Communications Research. The report also features detailed findings from a survey of more than 300 consumers focused on how their brand perceptions and purchasing behavior is increasingly influenced by their use of online tools and social media to read, research, and share their customer care experiences. This study was made possible by a grant from Nuance Communications.< Less
Customer Engagement Officer (CEO): Content Marketing and the Realities of Executive Blogging By Mark Hillary
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Mark Hillary has worked on words for astronauts, ambassadors, politicians and business leaders. In particular, his expertise in blogging has been utilized by several Chief Executives across the... More > world. They want to be seen on the social networks, blogging and creating great content for their business, but they don’t have the time. In this book, Mark recounts the failures and successes of working with many of these senior executives on what has now become known as ‘content marketing’ – or ghost-blogging for CEOs. Mark uses social networks and interesting content as tools to help executives reach the influencers and customers in their line of business. Based on years of personal experience, Mark outlines what works and doesn’t work when executives start blogging and how marketing teams can create an effective blogging strategy for their executives. He also explores how blogs have become an important part of what we used to call 'the news' and therefore are more important than ever.< Less

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