Search Results: 'customer service'

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921 results for "customer service"
Customer Service Excellence: The Fundamentals By Massive Customer Service Academy
eBook (PDF): $8.99
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"Be Awesome at Customer Service , in 3 days or less, without ever having to leave your house !" If you are in customer service or looking to increase sales, we have something to tell you.... More > A customer service job is demanding BUT those who do well seem to have some sort of SECRET. Moreover, salespeople who know the secrets of ROCK STAR customer service understand VERY WELL that GREAT CUSTOMER SERVICE = MORE SALES!! I know what you're thinking: "Yeah, but some people have the talent, the passion. Not me. I'm not that 'people-person' by the way." Yup, you may be right on that - but that doesn't mean you cannot do SOMETHING to get ahead of your COMPETITION or MAKE MORE MONEY if you are a salesperson. YOU CAN BE THE BEST IN YOUR FIELD! Everyone will admire you, look up to you, and they wished "Boy, do I wish I know what his/her secret is!" YOUR BOSSES WILL NOTICE AND PROMOTE YOU. Career progression!< Less
Customer Service By Leslie Nealson
Paperback: $6.16
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Customer Service, a monologue by Leslie Nealson: Screw you. I said screw you. You cannot order more than—oh, you want to take to the owner? You’d think he’d tell you anything... More > different? Here, let me go get him. (in a deeper voice) Screw you!< Less
Customer Service By Chris Croft, Chris Croft
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Good service is often as important as a good product, and this book explains why it's so important and then how to achieve it. There's no point in having great products, lovely premises and loads of... More > advertising if you let yourself down on customer service. And most organisations do! From getting the basics right to then delighting your customers, this book is essential to the success of any business, and the success of any person. By getting it right you'll be ahead of the pack. Make sure all your employees read it! Areas covered are • How we are judged by our customers • What most people do when they are unhappy • Are complaints useful or not? • What different types of customers want • How to get the basics right • Systems to make sure that everything is done correctly • How to delight your customers • Why should staff bother with giving great service - what's in it for them? • How to survey your customers effectively< Less
Customer Service By Gabriella Gunn
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Emily Porter didn't know what she was in for when she won a three week vacation to the hottest weight loss spa in the country. That was, until she met the two hot male massage therapists who gave her... More > the ride of her life.< Less
Quality Customer Service Rekindling the Art of Service to Customers By Sharon L Burton
eBook (PDF): $12.50
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(1 Ratings)
Quality Customer Service Rekindling the Art of Service to Customers is an empowering and groundbreaking book providing educational narratives of the change required to enhance customer service. This... More > book unwittingly unfolds with a novel-like flow through the lens of seven friends, Dollar, Stu, Meaty, Shopper, Peachie, Medic, and BATS, who represent key industries and interact through group discussions of specific customer service scenarios. The reader walks though a vivid day in the life of each friend’s customer service concern. The book offers skill sets to bridge customer service gaps between generations (Matures, Baby Boomers, Generation X, and Generation Y). This innovative approach to understanding customer service is a solid educational tool for entrepreneurial programs, workforce development programs, vocational occupational programs/businesses, vocational industrial programs/businesses, and individuals desiring to enhance their skills.< Less
Quality Customer Service Rekindling the Art of Service to Customers By Sharon L Burton
Paperback: $19.95
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(1 Ratings)
Quality Customer Service Rekindling the Art of Service to Customers is an empowering and groundbreaking book providing educational narratives of the change required to enhance customer service. This... More > book unwittingly unfolds with a novel-like flow through the lens of seven friends, Dollar, Stu, Meaty, Shopper, Peachie, Medic, and BATS, who represent key industries and interact through group discussions of specific customer service scenarios. The reader walks though a vivid day in the life of each friend’s customer service concern. The book offers skill sets to bridge customer service gaps between generations (Matures, Baby Boomers, Generation X, and Generation Y). This innovative approach to understanding customer service is a solid educational tool for entrepreneurial programs, workforce development programs, vocational occupational programs/businesses, vocational industrial programs/businesses, and individuals desiring to enhance their skills.< Less
Improving Customer Service By Yolandie Mostert
eBook (ePub): $4.00
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Good advice on how to have happier clients and improve customer service
Customer Service Voodoo By Brandon Caudle
eBook (PDF): $9.99
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What exactly is Customer Service Voodoo? There is no "silver bullet" in business and in Customer Service. Author, blogger and speaker Brandon Caudle shares insights into the multi-faceted... More > approach that makes up good, great and out of this world Customer Service.< Less
Customer Service Voodoo By Brandon Caudle
Paperback: $14.99
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What exactly is Customer Service Voodoo? There is no "silver bullet" in business and in Customer Service. Author, blogger and speaker Brandon Caudle shares insights into the multi-faceted... More > approach that makes up good, great and out of this world Customer Service.< Less
Keys to Terrific Customer Service By Laurence Hatch
eBook (PDF): $18.75
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Comprehensive 165 step guide to understanding customer satisfaction from the basics to advanced technological solutions. More than a motivational guide, this work is a detailed textbook on the study... More > of customer-business interactions.< Less