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8,862 results for "customs"
Howto - Customer Relationship Marketing By Thom Poole
Paperback: $5.74
Prints in 3-5 business days
An insider's guide to the world of Customer Relationship Marketing or CRM, exploring customer relationships; how to build a relationship; customisation; pitfalls; applications; implementation and... More > legal issues.< Less
Customer Rights In Retail Situations By Seth Giolle
Hardcover: List Price: $21.49 $17.19 | You Save: 20%
Prints in 3-5 business days
Customer Rights in Retail Situations is a satirical text detailing every customer's rights when shopping. We live in a world where society seems content to blame the employee and store for a... More > customer's bad behaviours. It's time to equal the field of responsibility. In a satirical way of course!< Less
Triple Customer Complaints By James G. Shaw
Hardcover: List Price: $39.60 $23.76 | You Save: 40%
Prints in 3-5 business days
(2 Ratings)
A customer who complains is saying, “If only you will correct the situation, I will continue doing business with you.” Seeing our organizations as our customers do is critical to... More > achieving excellence. "Triple Customer Complaints" helps determine how customers define excellence and establishes quantifiable ways to improve processes in order to meet - and exceed - customer expectations. Written for executives and process owners facing the real-world challenge of creating and keeping customers, it shows readers: 1) How to walk in the customers’ shoes to identify which quality and operational performance measures should be tracked. 2) How to define all aspects of a process as perceived by customers using a structured roadmap. 3) How to use process qualification to achieve early, measurable results. 4) How to create a complaint management system that vacuums up all valid customer complaints. 5) How to identify and map an organization’s processes to ensure that the customer’s point of view is primary.< Less
Types Of Custom USB Drives By Alestrol s
eBook (PDF): $1.00
With the advancements in the upcoming technologies everything has improvised a lot. Companies keep looking for something innovative and unique method to market their product and services. Nowadays... More > the trend of custom USB drives is being used by most of the companies; they even use these drives as promotional item.< Less
Model Customer Service By Annie Clasen
eBook (ePub): $0.00
Quick tips on providing excellent customer service over the phone, in person and via e-mail.
Customer Service 101 By Yorel Stephens
eBook (PDF): $12.50
Customers are the lifeline to many businesses thus providing excellent customer service is key to the successful operation of a company. This text serves as a companion to the professional... More > development workshop CUSTOMER SERIVCE 101. It is complete with case studies, activities, exercises and inspirational quotes designed to educate, motivate and inspire. The workshop is high interactive while equipping employees with the tools and resources to learn how their individual personality traits and attitudes contribute to the daily operations of the organization, techniques for effective communication, conflict resolution, dealing with difficult customers and basic problem solving.< Less
Handbook of Christian Feasts and Customs By Rev. Francis X. Weiser, S.J.
Paperback: $20.00
Prints in 3-5 business days
(1 Ratings)
Receive more graces from the liturgical year, the year of God’s grace, as you learn the importance of the Church’s rich history. As you re-introduce in your own home the traditional... More > Christian customs known by Catholics throughout the ages, your family will live the faith in a more integrated way, and come to love the liturgy that is our heritage and tradition.< Less
The Customization 500 - Ebook, retail By Dominik Walcher & Frank Piller
eBook (PDF): $254.43
The Customization 500 study is an international benchmark study on mass customization and personalization in consumer E-Commerce. It's aimed to provide a showcase of the state-ofthe-art of mass... More > customization (MC) and personalization in the internet. On the one hand, we want to provide a comprehensive picture of the market space of customization companies in this domain. On the other, we will look closer into choice navigation, the ability of companies to interact with consumers to co-design a custom offering (for more details and a preview pdf, see: www.mc-500.com).< Less
The Customer Service Guide By Joy Bass
eBook (ePub): $0.99
This guide will give you some tips on how to build great rapport with both your consumers and your employees.
Custom Aqua Peptides By Melissa George
eBook (PDF): $8.99
The targeted proteins in the complicated biological samples would release free peptide fragments induced by specific enzymatic cleavage, and the stable peptides with unique primary sequences in the... More > digest mixture would be utilized as surrogates for corresponding parent proteins, so the small-molecular peptides can be quantified to estimate the protein concentration.< Less

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