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876 results for "professional services"
The Seven Principles of Professional Services By Shane Anastasi
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In this book, Shane Anastasi details the prerequisite knowledge every consultant must master when delivering complex professional services. Coupled with the author's and his industry colleagues' real... More > life examples of success and failure, these principles provide every consultant with actionable guidance to improve their service quality. Professional services consultants are walking a dangerous high wire between the success of their customers and the ongoing success of their firm. To maintain balance and walk this tightrope successfully, a consultant needs a strong set of principles that can be relied upon in the heat of a customer engagement. Through detailed analysis of his own experience as a consultant, a customer, and a professional services executive, Shane describes in detail the seven principles of professional services that have led him and others to repeated success.< Less
Excel for Customer Service Professionals By Harold Graycar
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Especially designed for professionals working in a customer service or call center environment: supervisors, managers, team leaders and resource planners. If you need to improve the time it takes to... More > collect and analyse data, create forecasts and generate clear, meaningful charts and reports then this book is for you. The practical step-by-step approach teaches professional techniques for how to collect, analyse and present financial/operational data from customer service and call centers. This includes analyzing call patterns, customer interactions, efficiency and key results, calculating required staffing and resource allocations based on traffic forecasts, and communicating information clearly and accurately to colleagues, clients and stakeholders. The book is an intermediate level training course, and it assumes a basic knowledge of how to use Microsoft Excel. A supporting set of 36 Excel models is available from the publisher – and you can use these immediately in your own workplace.< Less
Professional Writing Service By Amora Tempos
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Downloading this PDF file, you can go directly to the website that offers custom writing of academic papers like essays, dissertations, term papers, etc. Skilled and competent writers will cope with... More > any college assignment in the best possible way.< Less
Professional Essay Writing Services By Amora Tempos
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Downloading this PDF file, you can go directly to the website that offers custom writing of academic papers like essays, dissertations, term papers, etc. Skilled and competent writers will cope with... More > any college assignment in the best possible way.< Less
Professional Essay Writing Service By Amora Tempos
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Downloading this PDF file, you can go directly to the website that offers custom writing of academic papers like essays, dissertations, term papers, etc. Skilled and competent writers will cope with... More > any college assignment in the best possible way.< Less
Professional Paper Writing Service By Amora Tempos
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Downloading this PDF file, you can go directly to the website that offers custom writing of academic papers like essays, dissertations, term papers, etc. Skilled and competent writers will cope with... More > any college assignment in the best possible way.< Less
Professional Essay Editing Service By Amora Tempos
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Downloading this PDF file, you can go directly to the website that offers custom writing of academic papers like essays, dissertations, term papers, etc. Skilled and competent writers will cope with... More > any college assignment in the best possible way.< Less
Enviornmental Service Professionals Directory Report By Kyle Pinto
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Professional Research Paper Writing Service By Amora Tempos
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Downloading this PDF file, you can go directly to the website that offers custom writing of academic papers like essays, dissertations, term papers, etc. Skilled and competent writers will cope with... More > any college assignment in the best possible way.< Less
Strategies for Growth - A Large Professional Services Firm By Pradeep Sahay
Hardcover: $32.00
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This case study research was carried out for a leading Recruitment firm in India, to lay down a road-map, as part of its repositioning strategy to be a “Recruitment Firm of Choice”. The... More > repositioning strategy helped drive deeper relationships with clients, providing avenues to unlock greater stakeholder value for years to come. It is hoped the target audience specifically in the recruitment consulting and the professional services space would find in this study a valuable guide-map to cultivate long term competitive advantage by adopting a strategy of differentiation woven around their customer’ needs and aspirations.< Less