More From Rob England

Owning ITIL® By Rob England
Paperback: $34.95
Prints in 3-5 business days
This book is essential reading for all decision makers (IT-literate or not) who are presented with an ITIL® proposal or asked to oversee an ITIL project, or find something called... More > “ITIL” or “Service Management” in their budget. It tells you what the ITIL industry won’t. For everyone else involved in ITIL projects, this book will help you stay grounded and safe. The book explains, in lay-manager’s terms, what ITIL is. It reveals what ITIL is good for, what it is bad at, what to expect from it. It describes how to ensure an ITIL project succeeds, what to look for in the business case, and how to measure the results. See ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the UK Office of Government Commerce ("OGC"). ITIL® is registered in the U.S. Patent and Trademark Office.< Less
The IT Skeptic Looks at CMDB By Rob England
eBook (PDF): $7.95
(2 Ratings)
The IT Skeptic is probably best known for strident criticism of the concept of CMDB as described in ITIL, and of ITIL3’s extensions of the concept to CMS and SKMS. Making the case against the... More > concept of CMDB as defined by ITIL, this book proposes better spending the money elsewhere and doing the job with "wetware": people. This book is a collection of content from the IT Skeptic blog (and elsewhere) on the topic of CMDB - collated, edited, improved and clarified, along with some original material. Other books by the IT Skeptic - ship them together!< Less
Working in IT By Rob England
Paperback: $19.95
Prints in 3-5 business days
(1 Ratings)
Here you will find ideas and inspiration to think about your own career and the careers of those who work for you, and to make a difference in both. Rob England is best known as the IT Skeptic, an... More > online gadfly to the IT industry. But in a past life he spent a lot of time developing and delivering professional development training for software consultants. Rob is passionate about IT professionalism, IT career development, work-life balance, and saving geeks from themselves.< Less
The Worst of the IT Skeptic By Rob England
Paperback: $19.95
Prints in 3-5 business days
(1 Ratings)
A compilation of writings from the first three years of the IT Skeptic so that you can conveniently read the wickedest wackiest wittiest posts of your favourite IT bombast. The IT Skeptic’s... More > blog is a commentary on IT's sillier moments, especially those related to ITSM in general and ITIL in particular. This is not because the IT Skeptic wishes to focus on ITIL - it is just that ITIL and itSMF provide such great material for a skeptic. This material is delivered to you in a special media presentation technology known as a "book": affordable, flexible, robust, light, compact, wireless, with a remarkably low power consumption, zero boot time, integral bookmarking and annotation functions, permitted on airplanes even during takeoff and landing, and readable in daylight.< Less

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