Professional training in the 21st Century sees us competing against video, the internet and interactive TV. At the moment, though, we still have one major advantage – the human connection. We... More > still have humans in a room looking to learn from us, so we need to have some new technology open to us to compete.
After over 22 years of training trainers, I’ve collected all my thoughts, tips and techniques and combined them into this workbook which will accelerate your learning on the noble art of training adults.
You’ll find the complete training cycle covered and plenty of tactics and strategies that you can use the very next day in your career as a trainer.
You'll find all my experiences in analysing performance objectives of companies, designing training that is active and totally involving, delivery methods that make your day more enjoyable and keep your learner mesmerised with your content and coaching strategies that can help you embed the learning into their jobs to ensure the training sticks.< Less
Selling has changed, buyers don’t want to be pushed anymore, they know all the old tricks, the world has moved on. This book will help you to use Rapportselling in the modern world of selling... More > that will help you succeed in a retail environment whilst enjoying an amusing and engaging tale of Doug.
Doug is a mortgage salesperson in an estate agency in North London. He’s new to selling but needs to learn quickly as he has some big goals to achieve. Join Doug as he makes mistakes, learns new ways to selling, makes new friends, seeks love and succeeds as a successful salesperson in a demanding retail environment.< Less