Three Wins: Service Improvement using Value Stream Design
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Three Wins is a true story of how a small team of healthcare professionals re-invented the way they worked to deliver a higher quality, lower cost service and improved their working environment. The outcome of their transformation has been awarded two national innovation awards; the first for the improved service to patients; the second for the way that they used information technology to achieve their vision.
Details
- Publication Date
- Jun 24, 2007
- Language
- English
- ISBN
- 9781847536310
- Category
- Science & Medicine
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Simon Dodds
Specifications
- Pages
- 109
- Binding
- Perfect Bound
- Interior Color
- Black & White
- Dimensions
- Royal (6.14 x 9.21 in / 156 x 234 mm)