20 hours /2.0 CEUs _ Working with parents is an essential compentency for teachers, administrators and aides. Often working with children comes naturally, but talking with parents is more challenging. Are you confident when developing rapport, talking about difficult subject, or talking to parents who are from other cultures or who are gay or lesbian? This child care training course helps child care program teachers, care providers, administrators and directors improve their abilities to develop rapport with parents, talk with parents, and understand parents from differing cultures.