Making Your Dealership Customer Wise - Book One

eBook (ePub)
(1 Ratings)
Price: $29.90
Over the past decade businesses of all sizes and in all sectors have faced unprecedented change. Globalization, social and political realignment and the rapid advancement in information systems and information technology has seen accepted business practices and theories scattered like leaves in the wind and many business managers find themselves no longer charged with the task of following tried and tested methods but having to reinvent the way they guide their business in this new and unknown diorama. The biggest problem facing the business world in general and the retail automotive sector specifically is what to do. There seems to be almost universal acceptance of things changing but little coalition on what has to be done to combat the change. The movement from the post-industrial to the information business landscape is profound and businesses must change to face the new challenges... they must become customer wise.
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Lulu Sales Rank: 280978
1 Person Reviewed This Product
  • By Daniel Mitchell
    Jun 3, 2014
    A very interesting and thought provoking discussion around customer relationships and business value chains in the modern economy. Well researched material and the additional online resources are very detailed. The later chapters are particularly useful and bring everything together. I'm looking forward to Book 2.
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Product Details

First Edition
August 5, 2013
File Format
File Size
4.53 MB
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Required Software Any ePub Reader
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Flowing Text
Printable? Yes
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