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Change and Motivation: the Case of the Italian Banking System

ByU. Filotto F. Ielasi

Over the past two decades the banking industry has undergone profound changes. The authors aim to understand how significant and deep the changes that characterize the relationship between a bank and its employees are. The different empirical surveys generally confirm a state of discomfort and anxiety among bank employees; furthermore, this state of mind is coupled with a widespread nostalgic attitude towards the “good old banking days”. In the paper, the authors try to develop some possible solutions which might help to restore a climate of confidence and satisfaction within different professional groups, thus enhancing financial results and staff performance in the banking industry.

Details

Publication Date
Sep 29, 2011
Language
English
Category
Business & Economics
Copyright
All Rights Reserved - Standard Copyright License
Contributors
By (author): U. Filotto F. Ielasi

Specifications

Format
PDF

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