Over the past two decades the banking industry has undergone profound changes. The authors aim to understand how significant and deep the changes that characterize the relationship between a bank and its employees are. The different empirical surveys generally confirm a state of discomfort and anxiety among bank employees; furthermore, this state of mind is coupled with a widespread nostalgic attitude towards the “good old banking days”. In the paper, the authors try to develop some possible solutions which might help to restore a climate of confidence and satisfaction within different professional groups, thus enhancing financial results and staff performance in the banking industry.
Details
- Publication Date
- Sep 29, 2011
- Language
- English
- Category
- Business & Economics
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): U. Filotto F. Ielasi
Specifications
- Format