Shop

Customer Service 101

eBook (PDF), 73 Pages
This item has not been rated yet
Price: $12.50
Customers are the lifeline to many businesses thus providing excellent customer service is key to the successful operation of a company. This text serves as a companion to the professional development workshop CUSTOMER SERIVCE 101. It is complete with case studies, activities, exercises and inspirational quotes designed to educate, motivate and inspire. The workshop is high interactive while equipping employees with the tools and resources to learn how their individual personality traits and attitudes contribute to the daily operations of the organization, techniques for effective communication, conflict resolution, dealing with difficult customers and basic problem solving.
Available in PDF Format

Ratings & Reviews

Log in to review this item
There are no reviews for the current version of this product
Refreshing...
There are no reviews for previous versions of this product
Refreshing...

Product Details

Edition
First Edition
Publisher
Yorel L. P. Stephens
Published
October 1, 2011
Language
English
Pages
73
File Format
PDF
File Size
539.99 KB
Product ID
17555911

Formats for this Ebook

PDF
Required Software Any PDF Reader, Apple Preview
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Pages
Printable? Yes
Report This Content to Lulu >

Moderation of Questionable Content

Thank you for your interest in helping us moderate questionable content on Lulu. If you need assistance with an order or the publishing process, please contact our support team directly.

How does this content violate the Lulu Membership Agreement?

Keywords

Listed In