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Meals & Musings More Detail
Meals & Musings By lawrence biscontini
Paperback: $19.99
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traditional, international recipes reworked from a nutritionally sound perspective, with philosophical musings on the travel to the countries from which the meals originate....
Running the Show: excellence in customer service More Detail
Running the Show: excellence in customer service By lawrence biscontini, MA
Paperback: $20.00
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...a book for anyone in the service industry to understand the two types of customers, the two types of "stages," and the four possible interactions that can result, including an update on... More > appropriate English-language terminology for excellence in service< Less

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