“Every so often we are given the rare pleasure of being served by a customer service superstar. Not only have we been... More > given excellent service, but we also walk away feeling valued and appreciated.”
Customer service expert Cary Cavitt looks at what he considers to be the six most important attitudes that will influence every aspect of our lives. By understanding and improving on these highly regarded traits, our service as well as our own personal life will begin to change for the better. In the end, we will discover that our relationships both on and off the job are determined by the attitudes that we project to others. < Less

Healthy relationships result when we develop healthy inner qualities. In People Skills we will learn that the more inner... More > virtues we possess, the better our relationships will be. We will also find our relationships improving as we begin to build the sixty-five qualities into our lives. In the end, we will discover that positive changes start on the inside. < Less

In his clear and insightful way of shedding light in the art of service, Author and Speaker Cary Cavitt looks at what it... More > really takes to deliver luxury service. You will learn that exceptional service can only happen with the correct frame of mind. Whether your establishment is an exclusive resort on an island or a local business in your community, Luxury Service will show you how to create service that goes above and beyond what your client expected. < Less

Customer service expert Cary Cavitt shares 69 ways to bring customers back time and again. Having personally served over... More > 100,000 customers in the last 30 years, Cary is well aware of what it takes to attract and create customer loyalty. It really comes down to treating others the way that we would like to be treated. The tips are simple reminders of the importance of showing each customer kindness and respect. Each thought has stood the test of time and will continue to work for any type of organization that is looking to improve on customer service and gain repeat customers. A few testomonials... "Mr. Cavitt has an impeccable sense of customer service." ..."Cary's customer service skills are outstanding." ..."Cary is one of the most gifted people that I have met and known, especially equipped to consult with organizations in the whole area of customer service, customer retention, and customer loyalty." < Less

Founder of Service That Attracts Seminars™ Cary Cavitt offers insights in how to give five-star service. Each chapter... More > starts with a question and then offers solutions on how to provide excellent service to your customers. Everything from what attracts customers to how to gain a loyal following will be addressed. Five-Star Service is filled with easy to understand answers that will not only help your organization improve, but also help in bringing customers back. < Less

Every customer is measuring how they are being treated. Everything from how happy we are to serve them to making them feel... More > accepted will ultimately determine whether or not they become loyal. In the end, we will discover that winning our customers has everything to do with treating them respectfully and gaining their trust. < Less

Sometimes it takes only one simple golf tip that can instantly make an improvement in our game. Life is the same way. We... More > hear a quote or are given some sound advice and begin making positive changes. My hope is that each reader will finish this short book and walk away with one or two thoughts that will not only improve their golf game, but also their outlook on life. < Less

Sometimes it takes only one simple golf tip that can instantly make an improvement in our game. Life is the same way. We... More > hear a quote or are given some sound advice and begin making positive changes. My hope is that each reader will finish this short book and walk away with one or two thoughts that will not only improve their golf game, but also their outlook on life. < Less

In his clear and insightful way of shedding light in the art of service, Author and Speaker Cary Cavitt looks at what it... More > really takes to deliver luxury service. You will learn that exceptional service can only happen with the correct frame of mind. Whether your establishment is an exclusive resort on an island or a local business in your community, Luxury Service will show you how to create service that goes above and beyond what your client expected. < Less

Healthy relationships result when we develop healthy inner qualities. In People Skills we will learn that the more inner... More > virtues we possess, the better our relationships will be. We will also find our relationships improving as we begin to build the sixty-five qualities into our lives. In the end, we will discover that positive changes start on the inside. < Less