Carol is an experienced educator and businesswoman who has been involved in the design, application and effective use of eCollaboration for education and business applications since 1986. Carol works with universities, colleges, schools, government departments, large corporations and SMEs throughout Australia, New Zealand, USA and Europe. As a recognised expert in her field, Carol has been published in numerous journals and is a frequent speaker at national and international conferences. (Read several of her articles and papers at http://www.scribd.com/cdltoz) Carol holds a Dip T; Grad Dip Dist Ed; B Ed & M Ed (Research) - her thesis investigated the nature of interaction in videoconferencing. She is currently undertaking doctoral studies into the use of microblogging for professional development by educators.