I have worked as a technical writer, pushing Microsoft Office products to their limit. I have trained others extensively in the use of Microsoft Office products. My books are practical workbooks with exercises that demonstrate how the product is used in a real world context. They are self-paced with instructions that never leave you stranded, wondering why you are doing this or what you need to do next. My most recent publications are upgrade books for Word and include spiral bound hardcopy, or a PDF download for each of: Word 2003 to Word 2007 Word 2003 to Word 2010 Word 2007 to Word 2010