Message Box FAQ

KnowledgeBase > New to Lulu? > The Lulu Community > Message Box FAQ

You can send and receive messages on Lulu via your Message Box.

  • To read a message, click the sender or subject of the message you want to read.
  • To delete a message, check the box next to the message and click the DELETE button.
  • To write a message, click the New Message button.

How to address my messages

Address messages to a Lulu account holder's username, which is the same as a user's storefront name. Find the storefront name by looking at the storefront URL. The name is the combination of letters and numbers following "http://www.lulu.com/" in the storefront URL.

Send messages for a group storefront to a group moderator. If you address messages to the name of the group storefront, no one will receive it.

Last updated: 2009-11-10 11:03:06 | Back to top

Can I receive an email when I receive a Lulu message?

Yes, you have the option to receive email notification when you receive a message on Lulu.com.

  1. To enable or disable this feature, go to the "My Account" page.
  2. Check the box next to "I want to receive notifications when I receive a message on Lulu" in the "Edit Account Information" box.
  3. Click the "Save Changes" button.

Last updated: 2009-11-10 11:03:35 | Back to top

Why can't I send a message to a display name (i.e. on a forum)

Message addressees need a unique identifier, and unlike user names (i.e. storefront names), display names are not necessarily unique. If you enter a display name, there is no way of knowing which "Brad Smith" you want to send a message to.

Last updated: 2009-11-10 11:04:11 | Back to top

Can I send a message to multiple recipients?

Yes. Simply click the "+" link next to the To: field and another To: field will be added. To remove an additional recipient field, click the "-" link next to the field you wish to remove.

Last updated: 2009-11-10 11:04:30 | Back to top

How to add or remove the sender of a Lulu message to or from my friends list

A link displays in the top right corner of your window when you view a message sent through Lulu.

  • If the sender of a message is not currently on your friends list, the link will read "Add sender to friends." Clicking this link will immediately add the sender to your friends list and you will see a confirmation above the message that reads "You have added this person to your friend list."
  • If the sender of a message is on your friends list, the link will read, "Remove sender from friends." Clicking this link will immediately remove the sender from your friends list and you will see a confirmation above the message that reads "You have deleted this person from your friend list."
  • Users are not informed that they are added or removed from your friend list.

Last updated: 2009-11-10 11:03:54 | Back to top

How to ignore messages from specific users

Add users to your Ignore List enter his or her username (i.e. storefront name) into the box and click the "Ignore user" button. Remove a user from your ignore list, by clicking the "X" next to the user's name.

Last updated: 2009-11-10 11:06:05 | Back to top

What kinds of messages are inappropriate for me to send to people?

Lulu prohibits sending advertising links, images or content for the purpose of self-promotion outside of the Shameless Promotion Forum. Sending a message to users who have not agreed to receive them from you, for the purpose of solicitation or advertising of content or any posts which could be interpreted as a solicitation, including the promotion of content published on Lulu.com, are prohibited. The solicitation or advertisement of content or other goods, services, or other information not found or published on Lulu is considered “spam” and not allowed anywhere on our site.

Last updated: 2009-11-10 11:05:44 | Back to top

Last updated: 2009-11-10 11:05:36

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