
Tough Clients: How to Cultivate Profitable Relationships With Difficult Personalities
Difficult clients are a part of every business. If you want your business to flourish in this world of instant gratification and social media; you have to approach difficult clients and situations tactfully. In this book, you’ll learn:
• How to win complex business negotiations.
• How to approach difficult clients and situations with confidence.
• How to build credibility, cultivate relationships, and make clients feel valued.
• The difference between BATNA, ZOPA and much more….
Details
- Publication Date
- Jan 21, 2015
- Language
- English
- ISBN
- 9781312853782
- Category
- Business & Economics
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Amin Robinson
Specifications
- Format
- EPUB