Respect: Earn Respect By Being an Expert

How to earn the respect of your customers by being an expert. This is one of 13 books based on Benjamin Franklin's 13-week self improvement program (Ben Franklin's 13 virtues) that will show you how to earn respect by being an expert. After reading this ebook and focusing on earning respect by being an expert for one week you will earn the respect and trust of your customers. You will discover how to always be on the lookout for new ideas, new information and new products that will help your customers grow their business.

Details

Publication Date: Aug 9, 2012
Language: English
ISBN: 9781300052517
Category: Business & Economics
Copyright: All Rights Reserved - Standard Copyright License
Contributors: By (author): Bob Oros

Specifications

Format: EPUB

Keywords

earn respect respect and success customer respect get more respect respect for customer be respected what is respect respect is earned definition of respect meaning of respect customer loyalty ben franklin's 13-virtues

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About Bob Oros

Here are a few of the topics covered. - If customers won't change for price what will they change for - How can you make the sale in the first minute of a call - How do you instill confidence in the mind of the buyer - How do you sell customers who don't want to change - How can you justify your prices and sell on value vs price - If your customer doesn't fear overpaying what do they fear - How do you handle I don't care about anything but price - How do you react when a customer is shocked at your price - What do nearly all customers base their decisions on - How can you state your price so it is not open to negotiation - Can you increase gross profit by giving a volume discount - Why should you avoid giving a discount on the first order - Why should you seem reluctant to give a price discount - How can you get a buyer to give you the price they are looking for - How should you react when the stage is set to your disadvantage - How can you increase your add-on sales by 50 percent or more - How do you get something in return when giving a price reduction - Should a buyer know that you have authority over pricing - How can you use contrast to make your price seem low - How do you respond to is that the best you can do - What strategy can you use to overcome every objection - How can you play dumb like a fox - Why should you never be the one to offer to split the difference - What should you do when a customer says to take it or leave it - How can you duplicate the lottery's wi

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