Drew's Rules: A Guide to Providing Good Customer Service highlights the importance of good customer service skills. It is a unique survey of the author's career in customer service, and is saturated with rules on how to effectively engage customers. By reading this book, you can learn skills that helped make the author great in his profession.
Details
- Publication Date
- Jan 27, 2011
- Language
- English
- ISBN
- 9780557702091
- Category
- Business & Economics
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Daryl Drew
Specifications
- Pages
- 90
- Binding Type
- Paperback Perfect Bound
- Interior Color
- Black & White
- Dimensions
- US Trade (6 x 9 in / 152 x 229 mm)