SERVICE QUALITY OF HEALTH CARE SECTOR (A study based on Government Hospitals)

SERVICE QUALITY OF HEALTH CARE SECTOR (A study based on Government Hospitals)

Education

ByDr.A.Antony Selva PriyaDr.R.Anantha Laxmi

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Health care has become one of India’s largest sectors both in terms of revenue and employment. Health care comprises of hospitals, medical devices, clinical trials, outsourcing, telemedicine, medical tourism, health, insurance and medical equipment. In 2015, the Indian health care sector became the fifth largest employer, both in terms of direct as well as indirect employment, with total direct employment of 4,713,061 people. India is expected to rank amongst the top three healthcare markets in terms of incremental growth by 2020. The Indian health care sector is growing at a brisk pace due to its strengthening coverage, services and increasing expenditure by public as well asprivate players. Indian health care delivery system is categorised into two major components - public and private. The Government, i.e. public health care system comprises limited secondary and tertiary care institutions in key cities and focuses on providing basic health care facilities in the form of primary health care centres (PHCs) in rural areas. The private sector provides majority of secondary, tertiary and quaternary care institutions with a major concentration in metros, tier I and tier II cities (IBEF, 2017)1.

Details

Publication Date
Apr 28, 2021
Language
English
ISBN
9781667146508
Category
Education & Language
Copyright
All Rights Reserved - Standard Copyright License
Contributors
By (author): Dr.A.Antony Selva Priya, By (author): Dr.R.Anantha Laxmi

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Format
EPUB

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