ITIL v4 Foundation PDF
The first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM
This ebook may not meet accessibility standards and may not be fully compatible with assistive technologies.
ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps.
Details
- Publication Date
- Aug 9, 2021
- Language
- English
- Category
- Business & Economics
- Copyright
- No Known Copyright (Public Domain)
- Contributors
- By (author): ITIL Foundation
Specifications
- Format