Techniques, tips and practices that are ready to use. Learn the Top 5 most important skills to teach Customer Service Professionals, how to teach them, the best practices to reinforce the training and how to make it stick.
Details
- Publication Date
- Sep 27, 2008
- Language
- English
- Category
- Business & Economics
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Leonard Buchholz
Specifications
- Format