Customer Satisfaction at a Portuguese Trade Fair
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This book is an analysis of a customer – exhibitors and visitors – satisfaction assessment during two consecutive editions of a decoration trade fair held in Porto city, Portugal. The surveys were conducted immediately after Exponor, the exhibition organizer, was certified against the ISO 9001 quality standards.
Details
- Publication Date
- Jul 12, 2007
- Language
- English
- Category
- Business & Economics
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Manuel de Sousa
Specifications
- Pages
- 132
- Binding Type
- Paperback Perfect Bound
- Interior Color
- Black & White
- Dimensions
- US Letter (8.5 x 11 in / 216 x 279 mm)