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Customer Service Excellence: The Fundamentals

Customer Service Excellence: The Fundamentals

ByMassive Customer Service Academy

"Be Awesome at Customer Service , in 3 days or less, without ever having to leave your house !" If you are in customer service or looking to increase sales, we have something to tell you. A customer service job is demanding BUT those who do well seem to have some sort of SECRET. Moreover, salespeople who know the secrets of ROCK STAR customer service understand VERY WELL that GREAT CUSTOMER SERVICE = MORE SALES!! I know what you're thinking: "Yeah, but some people have the talent, the passion. Not me. I'm not that 'people-person' by the way." Yup, you may be right on that - but that doesn't mean you cannot do SOMETHING to get ahead of your COMPETITION or MAKE MORE MONEY if you are a salesperson. YOU CAN BE THE BEST IN YOUR FIELD! Everyone will admire you, look up to you, and they wished "Boy, do I wish I know what his/her secret is!" YOUR BOSSES WILL NOTICE AND PROMOTE YOU. Career progression!

Details

Publication Date
Nov 1, 2014
Language
English
ISBN
9781312644915
Category
Business & Economics
Copyright
All Rights Reserved - Standard Copyright License
Contributors
By (author): Massive Customer Service Academy

Specifications

Format
PDF

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