Conversational Riffs

Conflict in and out of the workplace often goes unmentioned for fear of how people will react. When we eventually address the problem we do so in ways that damage relationships with our colleagues, clients and friends. Conversational Riffs will enable you to: • Deal with conflict better • Raise difficult issues in a way that ensures the tough stuff gets sorted • Put an end to arguments that go round and round and never get resolved • Feel more confident even when you feel under attack Revolutionise communications, feedback and problem solving in your organisation or home with Conversational Riffs. Neil Denny is a sought-after speaker, trainer and author on conflict dynamics and resolution. He is recognised by peers as “An inspirational man with an extraordinary gift in creative conflict resolution.” Neil has also been a practicing family lawyer for 10 years and is trained in the Collaborative Law model.