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Vitruvian Quality

Establishing a culture of quality

ByPeter Leeson

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In a global market, quality is your most powerful sales tool - and quality is a lot more than just doing what the customer requested. Developing and delivering quality is a cultural shift in many organisations, moving from the traditional authoritarian hierarchy and requires more than lip-service to empowerment. With inspiration coming from a half-century of global business experience as well as the worlds of science, arts and philosophy, this book defines a process to a pattern-based management approach. The result is a structure and focus that is well documented and communicated, accepted and supported by all staff members, and that removes the barriers that would stop team members from being able to take pride in their work and the organisation results.

Details

Publication Date
Sep 1, 2022
Language
English
ISBN
9781471067532
Category
Business & Economics
Copyright
All Rights Reserved - Standard Copyright License
Contributors
By (author): Peter Leeson

Specifications

Pages
192
Binding
Perfect Bound
Interior Color
Black & White
Dimensions
A5 (5.83 x 8.27 in / 148 x 210 mm)

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