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Gamification of Total Quality Management

ByPetter Ogland

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Gamification is a type of mechanism design that has become increasingly popular in recent years. It is a design theory that aims at making the social environment more explicitly game-like, in order to motivate people in the same way as they are motivated by recreational games. The theory in this book builds on ideas on how games like Monopoly, Pac-Man and Minecraft can be useful for understanding behaviour at the strategical, tactical and operational levels of the organisation, and it argues that TQM can be implemented when using these three game models in the context of a strategy known as the bootstrap algorithm.

Details

Publication Date
Jul 31, 2022
Language
English
ISBN
9781471642418
Category
Business & Economics
Copyright
All Rights Reserved - Standard Copyright License
Contributors
By (author): Petter Ogland

Specifications

Pages
256
Binding
Linen Wrap
Interior Color
Black & White
Dimensions
US Trade (6 x 9 in / 152 x 229 mm)

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