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Cyclic Scheduling By Farrukh Khan
eBook (PDF): $25.00
Flexible manufacturing systems that are capable of producing various products while using the same adjustable machines and material movement systems have assumed a certain prominence because a need... More > exists for expensive manufacturing plants to do this. Continuous manufacturing often requires cyclic processes or tasks that are repeated indefinitely for as long as a production system is working. The production system and the cyclic processes have to be properly scheduled because it is desirable to maximise throughput and to try to minimize costs. Thus, cyclic scheduling in flexible manufacturing systems is something that has to be well understood by all those involved with production management and researchers have tried to develop a variety of heuristics and algorithms for solving cyclic scheduling problems in flexible manufacturing systems. This research paper presents a brief discussion about cyclic scheduling in flexible manufacturing.< Less
Composite Airframes By Farrukh Khan
eBook (PDF): $5.00
This article takes a look at the use of composite materials in aircraft structures. Composite materials are strong lightweight and durable materials made of two or more materials joined together in... More > such a way that the individual materials are easily distinguishable. The use of composite materials is increasing rapidly in all applications ranging from automotive, aviation to yachts etc. The article contains twelve references.< Less
Improving the Service Productivity and Operational Success of Pilots and Customer Service Agents By Farrukh Khan
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This write-up presents a discussion about improving the service productivity and operational success of airline pilots and customer service agents at Going Inc Airline. Going, Inc. is a commercial... More > airline company servicing the United States, Europe and Asia. The company faces problems at its airline business that presents its customers with above normal flight delays, flight cancellation and check in delays due to security. In addition to the other problems at Going Inc Airlines, employees present a certain lack of satisfaction and it is important for managers try to improve morale, service productivity and operational success of pilots and customer service agents.< Less
An investigation into the Structure of the Educational System in Morocco and its Capacity for Addressing the Needs and Expectations of the Hospitality Industry in the Country By Farrukh Khan
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The researcher needs to identify the expectations of the tourism and hospitality industry in Morocco in regard to the workforce that it wants for assisting with the fulfilment of the 2010 Vision for... More > tourism in Morocco and determine if the structure of the present education system in Morocco can effectively assist with the training of this workforce. In addition, it is also desired to determine what can be done to increase capacity and improve quality for the training of hospitality employees who will support the Vision 2010 in Morocco.< Less
Process Improvement and Monitoring for Hotel Escargo By Farrukh Khan
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Excellence in service is the essence of excellence in hospitality because it is the warmth, the caring and the welcome extended to guests that often blur other failings. Extending a warm and sincere... More > welcome to guests and honoring them is included in many religious and ethical traditions of the world. Thus, it is important that all staff at a hotel, especially those involved in frontline operations that create first impressions, be aware of what they should do to try to present excellence in service to the guests. This discussion presents new designs for registration processes for Hotel Escargo, the design of a business process for the hotel room service offering and ideas about monitoring of the previously mentioned processes to assist with achieving Six Sigma standards.< Less
Ethical and Legal Issues Faced by Quality Managers in the Pharmaceutical Industry By Farrukh Khan
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A quality manager in any organization carries substantial responsibilities because quality failures are expensive and bring the organization into disrepute. Although quality philosophies, including... More > Six Sigma, quality systems, continuous monitoring using control charts and record keeping helps, sincere efforts are needed with backing from top executives. The quality system in an organization is not just paperwork or records that are maintained for quality auditors and these records should reflect genuine effort to uphold ethical values. The previous is especially true for the pharmaceutical industry which manufactures life-saving drugs for sick patients or supplements to assist with healthy living. This very brief essay presents a discussion about the quality and ethical issues faced by quality managers in the pharmaceutical industry and how best these are addressed.< Less
Just-in-Time Manufacturing in the Pharmaceutical Industry By Farrukh Khan
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This very brief essay presents a discussion about the application of Just-in-Time (JIT) manufacturing philosophy to a pharmaceutical factory that manufactures a varied mix of drugs. The essence of... More > the JIT philosophy is delivery of material, labor and other inputs to a stage of production just when these are needed. JIT emphasizes elimination of waste and zero inventory level is considered as the best inventory level for JIT. However, because of the fact that a typical pharmaceutical manufacturing facility must manufacture a varied mix of drugs, application of JIT in a pharmaceutical manufacturing setting requires care and sophistication. This very brief essay presents a discussion about JIT in a pharmaceutical manufacturing setting.< Less
Continuous Improvement at Hotel Escargo By Farrukh Khan
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Excellence in service is the essence of excellence in hospitality because it is the warmth, the caring and the welcome extended to guests that often blur other failings. However, constant improvement... More > is natural for humans and this means that new ideas related to bringing about improvements evolve continuously at all hotels. Thus, it is important that efforts are made to try to bring about continuous improvement at hotels as new ideas develop about doing things better. The Hotel Escargo chain has tried to present winning guidelines and policies for presenting excellence to their guests. However, a need exists for being constantly on the alert to bringing about improvements and continuous improvement in all areas is an important goal for Hotel Escargo. This brief discussion presents an examination of ideas related to bringing about continuous improvement at Hotel Escargo.< Less
Improving the Check-In and Check-Out System and Service Quality at Hotel Escargo By Farrukh Khan
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Excellence in service is the essence of excellence in hospitality because it is the warmth, the caring and the welcome extended to guests that often blur other failings. Extending a warm and sincere... More > welcome to guests and honoring them is included in many religious and ethical traditions of the world. Thus, it is important that all staff at a hotel, especially those involved in frontline operations that create first impressions, be aware of what they should do to try to present excellence in service to the guests. When a guest registers at a hotel, they create a first impression that influences all other impressions about their stay at the hotel. This brief discussion presents an examination of the Hotel Escargo case and presents ideas about improving service quality for guests staying at the hotel.< Less
Water as a Commodity By Farrukh Khan
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In the world of today, markets have evolved into dominant forms that determine how people use, produce, and consume resources within an economy. Thus, in a water scarce world, it is possible to... More > consider water as a commodity, with its use being decided by the market for water in a regional or national context. This brief essay presents a discussion about the historical forces that caused markets to replace other economic systems, the distinguishing features of a market economy and the place of water as a commodity within the market economy system.< Less

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LOOKING FOR A MIRACLE...LOOK WITHIN YOUR LIFE LOOKING FOR A... By May Lewis
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