How To Put The Service Back Into Customer Service, is an insightful short read to help those who are Customer Service Representative, and the companies who hire them. This book will help companies realize how to value their Customer Service Representatives, but it also reminds the CSR to value the customer. The decline in customer service across the board is at an all time high. This book's aim is to address the reasons for the decline, and How To Put The Service Back Into Customer Service.
Details
- Publication Date
- Jul 10, 2013
- Language
- English
- ISBN
- 9781304697738
- Category
- Business & Economics
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Stephanie Stamps
Specifications
- Format
- EPUB