The Five Steps of Assertiveness (+)

I've been a practicing psychologist in an outpatient setting for over twenty years. I run into eight conditions or "issues" almost every day (addictions, anxiety, ADHD/learning disabilities, assertiveness, children's behaviors, mood disorders, relationships and self-esteem). Assertiveness is important unto itself, but plays a very strong role in the other seven areas. There are five basic steps of and three levels of assertiveness. I explain the difference between assertiveness, non-assertiveness, passivity, and passive aggression. To be assertive, you have to know the difference between content and process in your communication. I explain everything in plain language. The theory I espouse is different from standard "behavior change" books. It works better and is very simple to understand. That's the point of an ebook. My research has not turned up another ebook that does what mine does.