Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them.
Developed as a result of 15 years of research and practice.
Implemented by some of the world’s largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more.
More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.
Detalles
- Fecha de publicación
- Sep 25, 2018
- Idioma
- English
- ISBN
- 9781916444607
- Categoría
- Computadoras y tecnología
- Copyright
- Todos los derechos reservados - Licencia estándar de copyright
- Contribuyentes
- Por (autor o autora): Gerry McGovern
Especificaciones
- Páginas
- 184
- Tipo de encuadernación
- Tapa blanda Tapa blanda
- Color de interior
- Blanco y negro
- Dimensiones
- Comercial EE.UU. (6 x 9 in / 152 x 229 mm)