TOOLS AND EVALUATION TECHNIQUES FOR
COLLABORATIVE E-LEARNING COMMUNITIES
This study provides new multidisciplinary approaches for tools and evaluation techniques to ensure quality in collaborative e-learning communities. The wider implications from the findings emphasise the need for: the organisations’ e-learning readiness; the e-learners’ prior knowledge and ability to interact; the facilitation of e-learners’ social awareness; the change of teaching and learning approaches for different levels and types of interactions, participation, and critical thinking; the development of collaborative e-learning communities; the use of tools anchored in learner-centred design and solid pedagogical frameworks. If all components are present in an online course then e-learning quality can be ensured.