Ric Phillips, MBA is a well-known "Global Guru" communications expert with a background in sociology, psychology, coaching, NLP (Neuro-Linguistic Programming), TESL (Teaching English as a Second Language) and body language analysis. Ric is Canada's 1st Communication Coach, and in 2007 founded 3V Communications – a company that takes a holistic approach to customized communication skills coaching and training. He is senior staff and instructor with York Entrepreneurship Development Institute, a frequent conference speaker, a TEDx speaker, author, and on the leadership team of a communications-focused non-profit called NCCA Canada. Ric has been writing since 2006, and is often quoted in the media, giving his expert analysis of public speaking, body language and other communication techniques of professionals, politicians and celebrities. Though located in Toronto, Canada, he's conducted training globally, from NYC to Paris, Moscow to Tel Aviv, and many other cities along the way. Areas of expertise: •Interpersonal Communications •Team-Building & Leadership •Public Speaking, Body Language & Presentations/Pitching •Customer Service •Business Communications.