I was always looking for a book that could give me some useful tips on managing a successful team. The problem was the books in stores were mainly pitched at the CEO level and whilst insightful - they rarely covered the hands on tips that a manager/ leader would find useful. The biggest challenge as a leader is dealing with difficuilt staff. With 10 years experience as a leader in an award winning call centre (ATA award winner 2007)- I am able to share with you practical tips on leading and moulding effective teams. My passion is leadership and I am confident this is a winning guide to success in the competitive workplace. Mr Barton Smith (Bachelor Business)
Details
- Veröffentlicht am
- Sep 24, 2007
- Sprache
- English
- ISBN
- 9781847991331
- Kategorie
- Business & Wirtschaft
- Copyright
- Alle Rechte vorbehalten - Standard-Urheberrechtslizenz
- Autoren/Mitwirkende
- Von (Autor): Barton D Smith
Spezifikationen
- Seiten
- 92
- Bindung
- Paperback Paperback
- Farbe für den Innenteil des Buches
- schwarz & weiß
- Abmessungen
- US Trade (6 x 9 Zoll / 152 x 229 mm)