I was always looking for a book that could give me some useful tips on managing a successful team.
The problem was the books in stores were mainly pitched at the CEO level and whilst insightful - they rarely covered the hands on tips that a manager/ leader would find useful.
The biggest challenge as a leader is dealing with difficult staff. With 10 years experience as a leader in an award winning call centre (ATA award winner 2007)- I am able to share with you practical tips on leading and moulding effective teams.
My passion is leadership and I am confident this is a winning guide to success in the competitive workplace.
Mr Barton Smith (Bachelor Business - Banking and Finance)
Details
- Veröffentlicht am
- Mar 20, 2008
- Sprache
- English
- Kategorie
- Selbsthilfe
- Copyright
- Alle Rechte vorbehalten - Standard-Urheberrechtslizenz
- Autoren/Mitwirkende
- Von (Autor): Barton Smith
Spezifikationen
- Seiten
- 99
- Bindung
- Paperback Paperback
- Farbe für den Innenteil des Buches
- schwarz & weiß
- Abmessungen
- US Trade (6 x 9 Zoll / 152 x 229 mm)