INTEGRAL HOSPITAL BENCHMARK INDEX: METHODOLOGY AND PRACTICAL IMPLEMENTATIOIN

Creating a single integral benchmark index holds a formidable challenge to any researcher. This assessment tool and analysis may provoke reactions ranging from enthusiastic acceptance to complete negation, but it could be argued with confidence, that it represents a powerful weapon for the elimination of subjectivism in the assessments, raising public and decision makers’ awareness, increasing the transparency in activities of such a complex organization such as the hospital.