Every customer is measuring how they are being treated. Everything from how happy we are to serve them to making them feel accepted will ultimately determine whether or not they become loyal. In the end, we will discover that winning our customers has everything to do with treating them respectfully and gaining their trust.
Détails
- Date de publication
- Jan 29, 2008
- Langue
- English
- ISBN
- 9781605306148
- Catégorie
- Commerce & économie
- Copyright
- Tous droits réservés - Licence de copyright standard
- Contributeurs
- Par (auteur): Cary Cavitt
Caractéristiques
- Pages
- 136
- Type de reliure
- Livre à couverture souple Livre à couverture souple
- Couleur de l’intérieur
- Noir & Blanc
- Dimensions
- Livre de poche (4,25 x 6,875 po / 108 x 175 mm)