Would you like to know how to increase your tip income? Most people would say : '' improve your performance!'' But is your tip income tied to your performance? The answer is no! Some research does show that if customers perceive service to be better, they’ll tip more, but not a lot more. “The simple fact is, we’re more likely to leave a large tip when we like you, and feel connected to you. So how do you connect with your customer? Purchase this book and find out.