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ITIL v3 Foundation Exam Study Notes

ByAAMRU

This book contains study notes on ITIL v3 Foundation Exam in the form of notes. It has loads of mind maps , diagrams and figures covering various ITIL v3 topics It has a very comprehensive glossary of ITIL v3 terms. It covers the following topics in depth and in detail:- 1.Service Strategy 2.Service design 3.Service Transition 4.Service Operation 5.Continual service improvement 6.Incident and Problem management 7.Change , Configuration & release management 8.Availability & demand management 9.IT SCM

Details

Publication Date
Sep 18, 2011
Language
English
ISBN
9781105073885
Category
Computers & Technology
Copyright
All Rights Reserved - Standard Copyright License
Contributors
By (author): AAMRU

Specifications

Format
EPUB

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