Creating and growing happy customers is the future of commerce. Truly happy customers are the best competitive advantage a business can have.
The book The Path To Customer Happiness begins with the intention to create a happy customer and provides a data-driven process and complete toolkit designed to make that intention reality.
The core of this process is a powerful mindset, a unique strategy and a methodology intended to help you better understand your customer’s motivation, their vision and goals, improve communication, achieve greater customer intimacy, create and implement exciting plans together, measurably improve customer happiness, and much more.
Details
- Publication Date
- Jul 26, 2019
- Language
- English
- ISBN
- 9781794891241
- Category
- Business & Economics
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Bill O'Connell
Specifications
- Pages
- 324
- Binding Type
- Hardcover Case Wrap
- Interior Color
- Black & White
- Dimensions
- US Trade (6 x 9 in / 152 x 229 mm)