The New Manager's Tool Kit

Management in business and organizations is the function that coordinates the efforts of people to accomplish goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization to accomplish the goal. Management involves identifying the mission, objective, procedures, rules and the manipulation of the human capital of an enterprise to contribute to the success of the enterprise. This implies effective communication: an enterprise environment (as opposed to a physical or mechanical mechanism), implies human motivation and implies some sort of successful progress or system outcome. Table of Contents : Management basics 8 1 Management basics – Calm Seas case 9 2 The Manager’s job 12 2.1 Management functions 12 2.2 Management roles 13 2.3 Management skills 14 2.4 Not-for-profit note 15 2.5 Questions for the manager’s job: 17