Control - RoofOps41 SOP Playbook

CONTROL – Admin, Finance, and Ops Without the Headaches Chaos is expensive. And most roofing companies don’t lose money on the roof — they lose it in the office. The Control chapter gives you the operational backbone your business needs to stay profitable, organized, and scalable. From job costing to payroll to permits, this section walks you through the systems that make sure the money makes sense, the team stays accountable, and nothing falls through the cracks. Inside, you’ll lock in: • Pre- and post-job costing workflows to track real profit • Invoicing, collections, and depreciation recovery SOPs • Commission tracking, payroll timelines, and compensation clarity • Permit pulling, inspection scheduling, and warranty documentation • CRM tagging best practices to keep your database clean and useful • Admin team roles, communication flows, and daily/weekly routines • Review request systems that actually generate reviews • Weekly scorecards and meeting rhythms that drive decisions — not just updates If you’ve ever thought “we’re selling a lot but not seeing the money” — Control is where the leaks stop and the margin begins.